Selling digital products

Digital products let you sell files and external links from your Content Library as standalone offers on your Introwise booking page. The feature is currently in private beta. Contact Introwise support if you would like it enabled.

What you can sell

• Files of any type, up to 500 MB per file.
• External URLs, such as a private resource page, shared folder, video, or other hosted content. If the page is protected by a password or access code, you can store it with the link.
• One or more files and links in the same digital product.

Content Library items stay private from clients until they are included in a purchased or claimed digital product.

Add content to the Content Library

1. Go to Dashboard > Products > Content Library.
2. Choose Upload file or Add URL.
3. Give the item a clear client-facing name. Clients see this name on the delivery page.
4. For a URL, fill in Password or access code if the page asks for one. The field is optional. Clients get the code together with the link after they buy.

You can reuse the same Content Library item in more than one digital product.

Create a digital product

1. Go to Dashboard > Products > Digital products and select Add new product.
2. Add a title and a description that clearly explain what the client receives. You can customize the Short link below the title.
3. Set a price. Enter 0 to offer the product for free.
4. For a paid product, choose the connected payment account that should process the payment.
5. Select at least one file or link to include from your Content Library.
6. Choose whether to show the product publicly on your booking page. A hidden product is excluded from the public list but remains available through its direct URL.
7. Save the product and review it from your booking page before sharing it. Copy its direct URL from Link to this product.

What clients experience

1. A visible product appears in the Digital products section of your booking page. The client opens the product to review its title, price, and description.
2. The client selects Buy this product or Get for free, enters their contact details, and pays when payment is required. If you have active discount codes, clients can apply one at checkout. A code that reduces the total to zero lets them get the product without payment.
3. After confirmation, the client can open the delivery page immediately. Introwise also emails them a link to return to it later.
4. Clients do not need an Introwise account to complete a purchase. Clients who use the client portal can also find their digital product purchases there.

Delivery and secure access

The delivery-page link grants access to the purchased content. Treat it like a private access link and share it only with the purchaser.

When the client selects Open on a file, Introwise creates a temporary file link that expires after one hour. The client can return to the delivery page at any time to create a new download link.

When the client selects Open on a link, Introwise opens the current external link in a new tab.

A link with a password or access code is marked “password included” on the delivery page. When the client selects Open, the code appears on the page. Copy and open page then copies the code and opens the link in a new tab, ready to paste. The code is shown only on the delivery page and is never included in emails.

If you change the password on the page itself, update it on the link in the Content Library too. Everyone who already bought sees the new code the next time they open the link.

Update or remove delivered content

Renaming an item, replacing a file, changing a URL, changing a password or access code, or changing the item type updates the delivery pages of existing purchasers. Introwise warns you before changing content referenced by a purchase.

Deleting a Content Library item makes it unavailable on existing delivery pages. Purchasers keep the delivery page, where the item is shown as removed by the expert.

Deleting a digital product removes it from future sales, but existing purchasers keep access to their delivery pages and any content that has not been removed.

Review purchases and client access

The Purchases dashboard shows the client, amount paid, delivered items, access count, last access date, and a client access link that you can view or copy.

See Managing digital product purchases and client access for the full workflow.

Related guides

Accepting payments with Stripe

Accepting payments with PayPal

Launch your booking page