Payments
Paid when they book, into your own account
Clients pay at the moment they book, by card or PayPal, whichever you connect. The money goes to your own Stripe or PayPal account, not to a balance held by a platform.
Why it beats a payment link and a reminder to pay
No booking without payment
With Stripe or PayPal connected, a session is only booked once the payment has gone through. Nothing to invoice and nothing to chase.
Your account, your payouts
Introwise connects to your own Stripe or PayPal account. Payouts reach your bank on that account’s schedule.
A small commission, or none
The commission falls as you move up the plans, to none on Pro. The table further down has the exact rates.
A marketplace cut next to an Introwise commission
Put in your own price and how many sessions you run in a month.
A marketplace taking 20%
per month: 20% of every payment
Introwise Free
per month: no subscription, 2.5% commission
Introwise Growth
per month: $15 plus 1.5% commission
Introwise Pro
per month: $39 flat, 0% commission
The 20% is an example; marketplaces set their own rates. On Introwise, Stripe or PayPal processing is charged on top. Compare plans
One package, paid up front or in instalments
Sell a package and the client pays for all of it at booking. On the Pro plan they can spread it over 2 to 12 monthly payments, charged to their card automatically.
Clients in other countries pay the same way
“I run a global practice. Introwise makes international payments seamless and enables me to serve more clients worldwide. Their secure and convenient checkout makes it easy for my clients to pay.”
Luba Diasamidze, Team & Leadership Coach · introwise.com/upthink-coaching
Also in payments
On every plan unless it says otherwise.
Apple Pay and Google Pay
Offered in the card form through Stripe, with nothing for you to set up.
23 currencies
Charge in the currency your clients know, one per booking page.
Receipts
Clients get a receipt with their confirmation email.
Stripe and PayPal together
Connect both and choose which one takes the payment for each service.
Discount codes
A percentage or a fixed amount, limited by number of uses, by client or by service. On Growth and Pro.
Local payment methods
Such as Bancontact and iDEAL through Stripe, switched on when you ask. On Pro.
Which plan includes what
Stripe and PayPal charge their own processing fee on every plan.
Questions people ask
Does Introwise hold my money?
No. When you connect your own Stripe or PayPal account, clients pay into it directly. Introwise takes its commission from each payment as it is made.
How do refunds work?
You refund a payment from your own Stripe or PayPal account. Introwise does not refund automatically when a session is cancelled, so the decision stays with you.
Can a client choose between card and PayPal?
No. You choose for each service or package which of your accounts takes the payment. With Stripe, clients can pay by card, Apple Pay or Google Pay.
Can I take a deposit or a tip?
No. A service has one price, paid in full at booking. For larger amounts, payment plans on the Pro plan spread a package over monthly payments.
How do payment plans work?
On the Pro plan a package can be paid in 2 to 12 monthly payments by card through Stripe.
Built for work that repeats
Tutors and teachers
Lesson packages paid before the lesson, without a marketplace taking a cut of your rate.
Introwise for tutorsCoaches
Programmes sold as packages, with payment plans on the Pro plan for longer engagements.
Introwise for coachesConsultants
Paid calls and blocks of sessions that clients book when they need them.
Introwise for consultantsPsychologists
Regular sessions with the same clients, booked and paid without the back-and-forth.
Introwise for psychologistsGet paid before the session, not after
Connect your Stripe or PayPal account and take your first booking on the Free plan.