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Terms of service

Tim Powers's booking page is managed by Introwise. You can read Introwise's Terms of Service here.

Terms of Purchase & Refund Policy

All bookings, coaching sessions, voiceover consultations, and digital services reserved through this platform are final, non-refundable, and non-transferable.

By completing your transaction, you explicitly acknowledge and agree to the following terms:

1. All Sales Are Final

  • No Refunds: Payments made for individual sessions, masterclasses, coaching packages, or consultations are strictly non-refundable under any circumstances. This includes, but is not limited to, client cancellations, partial usage of booked packages, missed appointments, or dissatisfaction with service outcomes.
  • No Transfers: Sessions and package credits are tied directly to the purchasing individual and cannot be transferred, gifted, or resold to another party.

2. Cancellations & Rescheduling

  • Advance Notice Required: If you need to reschedule a session, you must do so at least 24 hours prior to your scheduled start time using the rescheduling link provided in your booking confirmation.
  • Late Cancellations & No-Shows: Cancellations made with less than 24 hours' notice, or failure to attend a scheduled session (no-show), will result in the immediate forfeiture of the session and all associated fees. The session will not be refunded, rescheduled, or credited back.
  • Lateness: If you arrive late to a scheduled session, the session will still end at the originally scheduled time, and time lost will not be made up or refunded.

3. Instructor/Host Cancellations

  • In the rare event that a session must be canceled or postponed by the host due to unforeseen circumstances, emergency, or technical failure on the host's end, you will be offered the choice to reschedule for a mutually agreeable date and time or receive a full credit for the impacted session.

4. Technical Requirements & Chargebacks

  • Client Responsibility: You are solely responsible for ensuring you have a stable high-speed internet connection, functional equipment (microphone, camera, headphones), and a suitable environment for your session. Technical issues or connectivity failures on the client's side do not qualify for a refund or a complimentary rescheduled session.
  • Chargebacks: By completing your booking, you agree not to file a chargeback or dispute with your payment provider or credit card issuer for any completed, canceled, or missed session governed by this policy. Unwarranted chargeback attempts will be contested with documentation of this policy and booking confirmation.